Frequently Asked Questions
Welcome to Casa Ford! We understand that navigating the car buying and ownership process can bring up many questions. To assist you, we've compiled a list of frequently asked questions to provide clear and direct answers. Our goal is to ensure you have all the information you need, delivered with the same commitment to quality and customer care you'll find at our dealership. If you have any more questions, do not hesitate to contact us.
Casa Ford offers an extensive selection of new Ford models, including trucks like the F-150, SUVs like the Escape and Bronco Sport, and cars like the Mustang. We also carry high-quality used cars, trucks, and SUVs from various manufacturers.
Yes, we offer Ford's lineup of electric vehicles, including the E-Transit and other popular EV models. You can explore our EV inventory online or visit us to learn more.
A Ford Blue Certified vehicle is under 10 years old, has fewer than 120,000 miles, and passes a 139-point inspection. It includes a 90-Day/4,000-Mile Comprehensive Limited Warranty and 24/7 Roadside Assistance.
Use our online search tools to filter by features like Apple CarPlay, Android Auto, rearview camera, sunroof, or heated steering wheel to find the perfect vehicle.
Our finance team works with multiple lenders to offer flexible solutions. You can start online with a secure pre-approval application, then finalize a plan tailored to your budget.
Yes! Use our online KBB tool for an instant appraisal, and our team will provide a competitive offer you can apply toward your next vehicle purchase.
Yes, we regularly have special offers on new and used vehicles, including bonus cash, special financing rates, and other savings. Check our "Specials" page for the latest deals.
Our Ford-trained technicians provide routine maintenance, complex engine and transmission repairs, and all Ford service and repair to keep your vehicle running like new.
You can schedule online using our service scheduling tool or call our service department to book an appointment.
Yes, our parts department stocks authentic Ford parts and accessories to maintain your vehicle's performance, safety, and reliability.
Our dealership is located at 5815 Montana Ave, El Paso, TX. We proudly serve the El Paso area and nearby communities like Cloudcroft.
Sales: Mon-Sat 8:30 AM – 9:00 PM, Sun Closed
Service: Mon-Fri 7:00 AM – 6:00 PM, Sat 7:00 AM – 1:00 PM, Sun Closed
Parts: Mon-Fri 8:30 AM – 6:00 PM, Sat 8:30 AM – 1:00 PM, Sun Closed
Service: Mon-Fri 7:00 AM – 6:00 PM, Sat 7:00 AM – 1:00 PM, Sun Closed
Parts: Mon-Fri 8:30 AM – 6:00 PM, Sat 8:30 AM – 1:00 PM, Sun Closed
You can contact us via our website, call us, or visit in person. Our team is always ready to provide exceptional customer service.