Customer Testimonials


09/2019
Back in 2017 I was in the market for a mustang but I had a horrible experience here at Casa Ford, so I ended up purchasing that mustang from their competitor. This time, however, it was the best car buying experience I have ever had. The sales representative and finance manager were friendly and transparent. They valued my business and made me feel like a person and not a customer; they didn't sell me a truck they helped me buy a truck.Thanks again for this exceptional buying experience :)
Mark Lopez
El Paso, TX


09/2019
Jermaine was absolutely great! Very knowledgeable, friendly and helpful. My second time buying a car here & I have never had a bad experience. All the staff is very friendly.                                                                                                        

Renee Viramontes
El Paso, TX


08/2019
Buying a car from Casa Ford was an excellent experience. Edgar Salas helped us through the process of choosing our vehicle, test driving, and making us feel comfortable. He was friendly without being pushy. Then Mark in financing helped us find the best deal and made us feel at ease through the finance process. Great place to go for new buyers!!!!                                                                                                            

Holly Nummerdor
El Paso, TX

08/2019
I took my used Ford to get some work done under warranty and it was a hassle free experience. They honored the factory warranty the vehicle still had on it. Go see Tony K and Craig C at the service department for excellent service. Awesome service department.                                                                                                              

Pablo Sepulveda
El Paso, TX


09/2019
Pete and Robert made this vehicle purchase experience effortless. Thank you both so much for your help with my dream purchase. I love my Lincoln!!                                                                                                                   

Norma Robredo
El Paso, TX

08/2019
We always dread having to go to the dealership and buy a vehicle but let me tell you we had a wonderful experience at Casa Ford. Pete helped us the second we drove on the lot, he listened to us and helped us find what we wanted without being pushy. He answered our questions and if he didn't know the answer he found out right away for us. I highly recommend Casa Ford and ask for Pete!!                                                                                                                  

Lacee Lamb
El Paso, TX

08/2019
Joe and the shuttle was very professional with splendid courtesy. My service was very caring and prompt. My car is running fantastic. Thank you very much. I can't thank Joe and the driver Mike enough.
                                                                                                                    

Carmen Whetstone
El Paso, TX

08/2019
Sergio Garcia. Service Mgr for commercial vehicles was AWESOME. made the process of dealing with extended warranty a breeze. Thanx Sergio. Best.Rich

Rich Espinoza
El Paso, TX

08/2019 
After leaving Shamaley Ford feeling like we were not being taken serious, Casa Ford came through to save our day! Charly and JR went above and beyond for my husband and I today. Taking their time to work with us our terms and our budget. They took all the time we needed to feel comfortable and happy. Definitely looking forward to referring our  family and friends! Thank you to all the Casa staff!


Jessica Rodriguez
El Paso, TX

08/2019
Been shopping around for the right car. Although I ultimately purchased a vehicle from a different dealership  I got to say i was extremely impressed by Hembertos customer service.         
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 
 Rudy Guzman III
                                                                                                                                                                                                                        El Paso, TX

; ;