Customer Testimonials

A Simple Guide to Easy Reviews

Thanks for taking the time to provide a review, we appreciate it. If you're not sure what to include in your review, here are some tips on providing the most helpful information for our future customers. Ask yourself these questions when providing your review:

  • Did you buy new or used?
  • What kind of car did you buy?
  • What service did you have done in our service department?
  • Where do you live?
  • Did you drive past other options to choose us?
  • Which of our employees helped you and how did they do?
  • How do we compare to other dealerships you've visited in the past?
  • Do you have any tips to offer future customers?

If you're in a hurry, don't worry, we love short reviews too!


08/2020
If you're buying a vehicle, used or new, please go see Daniel Saenz! The best car salesmen in El Paso, TX! I will definitely be back for more vehicles in the future as soon as I pay down one of my other cars.

    Breusley
El Paso, TX


08/2020
Javier is always helpful in the service department! Great customer service with everyone you talk to there

Kiki
    El Paso, TX


08/2020
Amazing salesman Jermaine Bowen and Finance Alex Aguirre. Mr. Bowen even delivered my new car to me in Marfa, TX. Am so blessed and pleased with them and their services. I highly recommend them for your next new car.

Raul Lara
Marfa, TX


08/2020
Our sales team took excellent care of us. Thay did everything they said they would do for us. Great experience!

Kevin Clark
El Paso, TX


08/2020
The service department is the best in El Paso and Las Cruces! Javier has always taken excellent care of my baby! He goes far beyond great service for Casa Ford customers. Thank you for taking excellent care of my baby! I won't go anywhere else! I trust him and Casa Ford Service dept. With my baby.

Lety Pedroza
El Paso, TX


08/2020
Friendly honest service. Javier, our service advisor was excellent. Highly recommend them.

Luz Rivera
El Paso, TX


08/2020
I have been a Casa Ford client for 17 years. I keep coming back to my sales representative Yamil. He is friendly, knowledgable and treats clients with respect.

Betty Chavez
El Paso, TX


08/2020
Excellent results all the way around. I went to Shamaley when I started my search for a new truck and didn't like the lack of service. So then I went to Casa Ford, and Jonathan definitely brought amazing service. He followed up with all my questions via phone or email. Ensured that I was getting what I wanted. As a result of his knowledge I actually ended up with a Platinum instead of the Lariat I initially came in for and even saved money.

David Carter
El Paso, TX


07/2020
I am very pleased with the customer service Ms. Sabrina provided. She was very helpful and professional. Thank you

Jose Delgado
El Paso, TX


07/2020
I went looking for a new vehicle, luckily for me I had an amazing sales team. Their names are Mauricio Salinas and Javier Jimenez, they showed us a variety of cars. After so many vehicles, I found the one. I would like to say thank you for all the help Mauricio and Javier provided. I also referred many family members to them. Once again, thank you Mauricio and Javier.

Rosa Martinez
El Paso, TX