Customer Testimonials


04/2019
I took my 2011 Ford Escape to have suspension work done. The first person that greeted me as i pulled up to the Service Department bay was Javier Mendoza the service advisor. He greeted me with a smile and was very courteous and professional. I knew then that i had made the right decision to bring my Escape to Casa Ford. I did not buy my car from Casa Ford, but that didn't seem to matter to Javier he treated me as if i was regular customer. I felt very appreciated and welcomed! Javier was very thorough with me as he discussed the needed repairs. He was able to get me discounts and rebates and even offered me a loaner car while my car was in the shop! He was just so awesome! My Escape has high mileage and is no longer under any warranty. Casa Ford approved me for a Ford Credit card that offered special 0% financing. I am very satisfied with craftsmanship of the work and the timely manner the work was done in was excellent. Javier was great at keeping me up to date on the repairs. I highly recommend the good guys at Casa Ford. If you should ever need service on your Ford ask for Javier. He'll take good care of you.                                                                                                                      

Irma Foley
El Paso, TX

03/2019
The best Ford Lincoln dealership in the state of Texas.  Winner of 18 President's Awards and it shows.  I would definitely make Casa Ford my first and only stop to purchase a vehicle.  I always recommend Casa Ford Lincoln to all my friends and family.  Home of the nice guys and it shows.  Highly recommend!!!
Kenji Wheeler
El Paso, TX

03/2019 
Great experience!! Irvin Morales gave my wife and I great customer service on our visit. Very professional and knowledgeable. Got us into the truck of my dreams. The rest of the staff was very professional and attentive. I will definitely recommend my friends here.

Miguel Fraire
El Paso, TX

03/2019
I must say this is the best service I have ever had. Mario Chavez was sure to take care of me and find me exactly what I was looking for. Being the first time that I buy a vehicle I thought it was going to be difficult but Mario made it very easy and talked me through the whole thing. I think maybe I asked too many questions but Mario was very patient with me which I greatly appreciate. Thank you and I highly recommend him he is your go to guy.           
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Brytni Nicole
                                                                                                                                                                                                                        El Paso, TX


03/2018
My experience at Casa Ford Lincoln was over the top! Salesman Ali Spina was a great help. He was very attentive and tried his hardest to make sure we left with what we wanted. 10/10 recommend check out this amazing dealership and outstanding salesman.                       
                                                                                                                                                                                                                    Chris Barraza
El Paso, TX

03/2018
Hands down the best car buying experience I have ever had. From day one Damien presented himself as someone that was there to help us find what we were looking for and was always quick to respond via text if we had any questions. Every department gave us excellent service!

Monica Monasmith
El Paso, TX

03/2018
Went in to buy a car not knowing what to expect being a first time car buyer. My salesman took my information and helped me select a vehicle. I was still unsure until manager, Joe Palacios talked and convinced me after explaining in detail and answering all my questions. He made the process easy and gave me a piece of mind that I made the right choice. Great service!                                                              

                                                                                                                                                                                                            Karina Acevedo
El Paso, TX

03/2018
EXCELLENT!! Great customer service! Luis Acero was very professional & helpful. Made the process go smoothly, we were able to get the car we wanted. We are very happy and satisfied! Will Most Definitely Recommend. Thank you Casa Ford! 

      Nick Bock 
El Paso, TX

03/2018
Excellent service from Josh Sizemere. He was very attentive to our needs for a new car, I definitely am thinking of getting that Mustang due to how great the service was. He made the process very easy and in fact, I was greeted like a human being not like other places where they eye you down and make you feel like you won't spend money. I had an amazing experience!                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                             Deniss Chavez
                                                                                                                                                                                                                                              El Paso, TX
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