Customer Testimonials


07/2019
Buying a car from Casa Ford was an excellent experience. Edgar Salas helped us through the process of choosing our vehicle, test driving, and making us feel comfortable. He was friendly without being pushy. Then Mark in financing helped us find the best deal and made us feel at ease through the finance process. Great place to go for new buyers!!!!                                                                                                          

Holly Nummerdor
El Paso, T


06/2019
We always dread having to go to the dealership and buy a vehicle but let me tell you we had a wonderful experience at Casa Ford. Pete helped us the second we drove on the lot, he listened to us and helped us find what we wanted without being pushy. He answered our questions and if he didn't know the answer he found out right away for us. I highly recommend Casa Ford and ask for Pete!!                                                                                                           

Lacee Lamb
El Paso, TX


06/2019
A great dealership PERIOD. Whether it's a new or used vehicle (ask for Joseph "Rocky" Colon), their Sales Department, Service Department, Accessories or their Casa Collision Center THEY'VE GOT YOUR VEHICLE NEEDS COVERED. They have a very friendly, professional, helpful staff to assist you and make sure that you're taken care of. They work hard to earn your business and make you a part of the Casa family. I especially want to praise Tony Kramer their Service Dept. Manager for his caring attitude and exceptional customer service. He treats you and your vehicle as if you were his own family member.                                                                                                             

Gary Lee Orozco
El Paso, TX

06/2019
If I could give more stars I would totally do it. Great customer service and the buying processing was easy and smooth. A special thanks to the sales rep Reymundo Silva he went above and beyond made it happen when everyone said no! very patient and knowledgeable on the product. If you are looking for a car ask for him will have the best experience.                                                                                                                  

Jessica Rivera
El Paso, TX


05/2019
My sales person was Rey Silva he was very helpful and super knowledgeable and even though I did not have the best credit he was able to get me into a vehicle that fit perfectly into my payments I would definitely recommend him to any of my family and friends.                                                                                                                    

Ricky Torres
El Paso, TX

04/2019
The BEST car buying experience.. Quick service, no sitting around waiting aimlessly... Worked with my credit which wasn't all that great and still helped do a trade in.. Got all the perks and had the best salesman ever! Ask for Carlos Carranza.                                                                                                                    

Adrian n Wendy Valenzuela
El Paso, TX

04/2019
I took my 2011 Ford Escape to have suspension work done. The first person that greeted me as i pulled up to the Service Department bay was Javier Mendoza the service advisor. He greeted me with a smile and was very courteous and professional. I knew then that i had made the right decision to bring my Escape to Casa Ford. I did not buy my car from Casa Ford, but that didn't seem to matter to Javier he treated me as if i was regular customer. I felt very appreciated and welcomed! Javier was very thorough with me as he discussed the needed repairs. He was able to get me discounts and rebates and even offered me a loaner car while my car was in the shop! He was just so awesome! My Escape has high mileage and is no longer under any warranty. Casa Ford approved me for a Ford Credit card that offered special 0% financing. I am very satisfied with craftsmanship of the work and the timely manner the work was done in was excellent. Javier was great at keeping me up to date on the repairs. I highly recommend the good guys at Casa Ford. If you should ever need service on your Ford ask for Javier. He'll take good care of you.                                                                                                                      

Irma Foley
El Paso, TX

03/2019
The best Ford Lincoln dealership in the state of Texas.  Winner of 18 President's Awards and it shows.  I would definitely make Casa Ford my first and only stop to purchase a vehicle.  I always recommend Casa Ford Lincoln to all my friends and family.  Home of the nice guys and it shows.  Highly recommend!!!
Kenji Wheeler
El Paso, TX

03/2019 
Great experience!! Irvin Morales gave my wife and I great customer service on our visit. Very professional and knowledgeable. Got us into the truck of my dreams. The rest of the staff was very professional and attentive. I will definitely recommend my friends here.

Miguel Fraire
El Paso, TX

03/2019
I must say this is the best service I have ever had. Mario Chavez was sure to take care of me and find me exactly what I was looking for. Being the first time that I buy a vehicle I thought it was going to be difficult but Mario made it very easy and talked me through the whole thing. I think maybe I asked too many questions but Mario was very patient with me which I greatly appreciate. Thank you and I highly recommend him he is your go to guy.           
                                                                                                                                                                                                                                                                                                                                                                                                                                                                 Brytni Nicole
                                                                                                                                                                                                                        El Paso, TX

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